Cookie Policy

Transparency about cookies and tracking technologies used on PrepCount.

Overview

This Cookie Policy explains how PrepCount ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our restaurant visitor forecasting platform.

We comply with the EU ePrivacy Directive, GDPR, and the Norwegian E-Commerce Act requirements for cookie consent and transparency.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and more useful.

Types of Storage Technologies

Session Cookies: Temporary cookies deleted when you close your browser
Persistent Cookies: Remain on your device for a set period
First-Party Cookies: Set by PrepCount directly
Third-Party Cookies: Set by external services we use
Local Storage: Browser storage for user preferences

Cookies We Use

Strictly Necessary Cookies

Always active - required for basic functionality

better-auth.session_token7 days

Authentication session management

prepcount-consent1 year

Stores your cookie consent preferences

csrf-tokenSession

Security token to prevent cross-site request forgery

Functional Cookies

Enhance functionality and personalization

language-preference1 year

Remembers your language selection

dashboard-layout30 days

Stores your dashboard view preferences

timezone1 year

Maintains your timezone setting for accurate forecasts

Analytics Cookies

Help us understand usage and improve the service

_ga (Future)2 years

Google Analytics - tracks unique visitors (not yet implemented)

usage-metrics30 days

Internal analytics for feature usage

Note: Analytics cookies are only set after obtaining your consent.

Third-Party Cookies

We may use services from third-party providers that set their own cookies:

Authentication Providers

Google and Microsoft OAuth services may set cookies during login. These are governed by their respective privacy policies.

AWS Services

Amazon Web Services for hosting and data storage. No tracking cookies, only technical cookies for service delivery.

Weather Data Providers

SMHI (Swedish Meteorological Institute) for weather data integration. No cookies set on user devices.

We carefully select third-party services and require them to comply with applicable privacy laws. We do not allow third-party advertising cookies on our platform.

Managing Cookies

Cookie Consent Banner

When you first visit PrepCount, you'll see a cookie consent banner where you can:

Accept all cookies
Reject non-essential cookies
Customize your preferences by category

Browser Settings

You can also control cookies through your browser settings:

Chrome: Settings → Privacy and security → Cookies
Firefox: Settings → Privacy & Security → Cookies
Safari: Preferences → Privacy → Cookies
Edge: Settings → Privacy, search, and services → Cookies

Withdraw Consent

You can withdraw your cookie consent at any time by:

Clicking the cookie settings link in the footer
Clearing your browser cookies
Contacting us at privacy@prepcount.com

Important: Blocking all cookies may affect website functionality. Strictly necessary cookies cannot be disabled as they are essential for the service to work.

Policy Updates

We may update this Cookie Policy to reflect changes in our practices or legal requirements. When we make material changes:

We'll update the "Last updated" date at the top of this policy
We'll notify you through the platform or via email for significant changes
We may request renewed consent for new cookie uses

We encourage you to review this policy periodically to stay informed about our cookie practices.

Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Email: privacy@prepcount.com

Data Protection Officer: dpo@prepcount.com

Address: PrepCount, Malmö, Sweden

For more information about your privacy rights, please see our Privacy Policy.